Privacy policy
At Mioáde, your privacy is important to us. We are committed to handling your personal information with care and ensuring it is secure and confidential. In this privacy policy, we explain how we process your data when you visit our website, place an order, or use our services.
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What data do we collect?
Contact information
Name, address, email and phone number. Used to process your order and for customer communication.
Payment information
Necessary for processing payments via third-party providers such as iDEAL, PayPal and credit cards.
Shipping information
Required for order fulfillment and delivery through partners.
Behavioral data
Includes your website visits, viewed products and interactions with the shopping cart. Collected via cookies for analysis and marketing purposes.
Marketing preferences
Information about your communication preferences for newsletters or promotions, only if you’ve opted in.
How do we use your data?
We use your personal data for the following purposes:
Order processing
To handle your orders, payments and shipping.
Customer service
To communicate with you regarding your order, returns or questions.
Website improvement
To optimize our webshop and improve customer experience based on your usage.
Marketing
If you’ve given consent, we’ll use your data to share offers, new products or special promotions via email or other channels.
Website interaction
We automatically collect data about your interactions on our website to enhance the user experience and provide personalized recommendations.
Cookies
Cookies help us remember your preferences, analyze shopping behavior and provide targeted advertising. You can manage cookies via your browser settings.
When do we share your data with third parties?
We only share your data with third parties when necessary to deliver our services:
- Payment providers
- Shipping partners
- Processing tools
We never sell or share your data with unauthorized third parties.
How do we protect your data?
We take technical and organizational measures to safeguard your data from unauthorized access, loss or theft. This includes secure connections for payments and limited access to data by our employees.
What are your rights?
You have the right to:
- Access, correct or delete your personal data.
- Opt out of the use of your data for marketing purposes.
To exercise your rights, contact us at info@mioade.com.
How do we use cookies?
Our website uses cookies to enhance your user experience and analyze site performance. By continuing to use our website, you agree to the use of cookies. You can manage or disable cookies at any time through your browser settings.