All items must be in their original condition: unworn, undamaged and with their labels still attached.

At Mioáde, you can return your order within 14 days of receipt, as long as it meets our return conditions. To initiate a return, please email us at customerservice@mioade.com to request a return label.

Customers are responsible for the cost of return shipping. Return shipping is paid when registering your return through our return portal.

Gifts sent with the order must also be returned if the entire order is returned or the value of the remaining items falls below the gift value.

To initiate a return, you can email us at customervervice@mioade.com.

Once we receive and inspect your return, we’ll process your refund within 7 days to your original payment method. If you return your entire order, the original shipping costs will also be refunded. For all returns, the shipping costs will be deducted from your refund to cover return shipping.

Did you receive a damaged or incorrect item? No worries, just get in touch with us at customerservice@mioade.com and we’ll help resolve the issue.