Terms and conditions

Welcome to Mioáde. These terms and conditions apply to all
orders, deliveries and services offered through our webshop. By placing an order you agree to these terms and conditions.

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Company information

Company name: Mioáde.

Physical address: Sondervick 135, 5506 RA Veldhoven, Netherlands
Chamber of Commerce Number: 97155551
VAT Number: NL867932351B01
Email: info@mioade.com

Sale terms & conditions

All sale items on our website get an extra 20% off with the code EXTRA20. The CROSSBODY BAG BROWN and CROSSBODY BAG BLACK are excluded from all discounts and do not apply to this offer."

Applicability

These terms and conditions apply to all offers, orders and agreements made via Mioáde’s webshop. Deviations from these conditions are only valid if agreed upon in writing.

The order process

  • An order is confirmed once you receive an email confirmation.
  • Mioáde reserves the right to decline orders, for instance, in cases of stock issues or suspected misuse.
  • Payment must be completed in advance via the payment methods provided on the webshop.

Delivery

  • Orders are processed within 1 to 2 business days.
  • Once shipped, you will receive a track & trace code to follow your package.
  • Delivery will be made to the address provided by the customer. Mioáde is not responsible for errors in the address entered by the customer.

Returns

  • Returns are possible within 14 days of receipt, provided the items meet the return conditions.
  • Jewelry and worn items cannot be returned.
  • Customer will be charged €4,95 for a return.
  • Refunds are processed within 7 days after the returned items are received.
  • Please not that gifts should be returned when the entire order will be returned.
  • For the full return process, see our Return Policy.

Questions

  • Questions can be submitted via info@mioade.com.
  • We aim to respond to questions within 2 business days.